FAQs

 Q.   What do I do if I am late to arrive and the Rental Office is closed?

A.  Don’t worry! Provided your arrival is scheduled, the key will be available to you at the Mann & Sons rental office. You just need to pick them up from the Late Arrivals box.

Q.  I don’t want to bring my own linens, can you provide them?

A.  Unfortunately not, however there are a number of linen rental stores in the area. Contact the Mann & Sons rental office (302-226-5635) for more information.

Q. I have family joining me and they have their own car, can you provide additional parking?

A.  Star of the Sea only has sufficient parking for one vehicle per unit, however should you have no choice than to bring a second vehicle we will be happy to provide you with a complimentary parking pass to park the second vehicle on the street. 

Q. My kids have to have WIFI access. Tell me you provide a fast free service to all your guests.

A.  We sure do! On arrival ask at the front desk as to how you access our service.

Q.  Are there washing machines in the units?

A. No, but we do provide fully equipped coin operated commercial washers and dryers located on our lobby floor.

Q.  Are there ice machines in the building?

A.  As each unit is equipped with a refrigerator/freezer it is asked that you  make your own ice.

Q.  Do you provide a daily cleaning service?

A. Your unit will be cleaned when you leave the cost of which is included in your rental fee,  all we ask is that you load and switch on the dishwasher before leaving.

Q.  What are the pool hours?

A.  Our pool is open 10am – 7pm daily between Memorial and Labor Days, weather permitting.

Q. Who should I contact if I have an issue with my unit or have any questions?

A.  Between 9am – 5pm contact the Resident Manager at 302-227-3111. At any other time, call 302-236-8803

Q.  Do you have Security personnel on site?

A.  A security officer is located on site, additionally the building is monitored by security cameras.  Access to the building ‘out of hours’ is controlled by locked entrances  Only our owners and their guests have keys to access the building.

Q.  Do you have vending machines?

A.  A soda and snack machine is located on the south end of the lobby floor, a second soda machine is located on the pool deck.

Q.  Where can I get a morning newspaper?

A. A newspaper vending machine is located on Laurel Street adjacent to our building. A full service newspaper vendor is located on Rehoboth Avenue,  a short walk away.

Q. Where is the best place to eat?

A. Every unit has a fully equipped kitchen, but should you want to eat out, Rehoboth is full of places to grab a bite, formal or otherwise. Ask for your own personal  ‘Dining Guide’ from the front desk.

Q.  Do the units provide beach chairs?

A.  Some do, however should your unit not, beach chairs and umbrellas are available for rent on the beach.

Q.  I want to bring my bike.

A.  By all means do so. Bike storage racks are located in the basement garage. Please bring your own lock and chain. Bikes are allowed on the boardwalk during the hours of 5am and 10 am from May 15th through September 15th   and at all times thereafter.